Entries Tagged 'Road Runner' ↓

Road Runner Frequently Asked Questions

1. What is Road Runner?

Road Runner is an internet service provider, a division of Time Warner. It is offered by numerous companies including Time Warner Cable, Bright House Networks, Insight Communications, and America Online. Its mascot is the Road Runner, under ownership of its parent company.

2. What services can Road Runner provide for me?

Road Runner offers internet service via DOCSIS-compatible cable modems. There are three packages available: Road Runner Standard, Road Runner Basic, and Road Runner Turbo. You can also sign up for Road Runner Premium, which provides a selection of exclusive benefits.

3. Where can I get Road Runner?

You may purchase the Road Runner Service anywhere Time Warner Cable is available:

Alabama

Arizona

California

Colorado

Florida

Georgia

Hawaii

Idaho

Indiana

Kansas

Kentucky

Maine

Massachusetts

Mississippi

Missouri

Montana

Nebraska

New Hampshire

New Jersey

New York

North Carolina

Ohio

Oklahoma

Pennsylvania

South Carolina

Texas

Virginia

Washington

West Virginia

Wisconsin

Wyoming

4. What options are available for me?

Road Runner Standard features an average downstream speed of 10 Mbit/s, and an average upstream speed of 1 Mbit/s. Road Runner Basic is less expensive, with average downstream of 1 Mbit/s and upstream of 256 kbit/s, Road Runner Turbo, the more expensive service features speeds up to 15 Mbit/s downstream and 1 Mbit/s upstream.

5. What modems can I use for Road Runner?

Most DOCSIS cable modems are compatible with Road Runner. The full list is located here.

6. What benefits come with the Road Runner service?

Road Runner offers a variety of added benefits beside the internet access. These include:

  • Easy installation of cable modems and networking software.
  • Computer Associates EZ Armor Software; Free Anti-virus and Firewall protection, with parental controls.
  • CNN Newspass; access to CNN’s video news database.
  • Rhapsody RadioPLUS; Up to 60 online radio channels, commercial free.
  • Audible; Free downloadable audio news from trusted publications.
  • Planeta; Spanish-only support for news and features.
  • NASCAR.com TrackPass; access to NASCAR.com’s exclusive interactive features.
  • Road Runner Video and Radio, available for Road Runner subscribers at http://www.rr.com/

There are also other features for Road Runner Premium:

  • Exclusive memberships at various partner websites, including AmericanGreetings.com, MLB.com, CleverIsland.com, Encyclopedia Britannica, Shockwave Unlimited, and Weather.com.
  • Road Runner Music, featuring access to download and stream over 3 million songs.
  • Award Funways, a monthly educational program designed for children to help them develop and grow.

7. How much does Road Runner cost?

Pricing for Time Warner Cable and Road Runner packages are located here.

8. How can I learn more?

You can go to Road Runner’s official site.