1. What is MediaCom?
Media Communications, or just MediaCom (or Mediacom) is a cable/internet/VoIP provider for the United States, the 8th largest in the nation.
2. What services can MediaCom provide for me?
MediaCom offers digital cable television, high-speed internet service, and digital phone service to its subscribers. These packages can be purchased separately or as a bundle.
3. Where can I get MediaCom?
MediaCom currently provides services in 23 U.S. states including, but not limited to:
Alabama
Arizona
California
Delaware
Florida
Georgia
Iowa
Illinois
Indiana
Kansas
Kentucky
Maryland
Minnesota
Missouri
Mississippi
North Carolina
Ohio
Wisconsin
4. What television packages are available from MediaCom?
There are a variety of available television packages from MediaCom. All packages are digital and available via cable box:
* Family Cable; the most basic choice with local channels and select cable networks.
* Digital Cable; the standard package including Family Cable channels, complete with multiple options for purchase, called Digital Star Paks. The more stars, the more premium channels and content are available.
* Digital Plus; for an additional fee, access to additional channels are available.
5. What benefits are included with television from MediaCom?
With a Digital Cable package, a cable box is installed free, with the following benefits:
* Easy to use, interactive programming guide with parental controls
* Music Choice; 45 music channels, uninterrupted and uncensored.
* On Demand and Pay-Per-View; browse, buy, and watch a library of available premium content.
* Sports Pak; watch your favorite sports games uninterrupted.
* Where available, High Definition versions of your favorite cable shows, and exclusive HD-only channels.
* Where available, DVR; record and save your favorite shows, movies, and programming.
6. What is the Digital Broadcast Transition?
By February 2009, all broadcast television will become digital. Any television or service working only in analog will lose transmission. Fortunately, all MediaCom television is broadcast digitally.
7. What internet services are available from MediaCom?
MediaCom provides three internet packages:
* MediaCom Intro, featuring 3Mbit/s downstream.
* MediaCom Online, featuring 8Mbit/s downstream.
* MediaCom Max, featuring 15Mbit/s downstream.
8. What benefits are included with internet from MediaCom?
All three internet packages include the following benefits besides the ‘always on’ internet access.
* Free installation
* No long-term contracts
* 11 e-mail addresses and web space for storage
* Full suite of MediaCom security features including anti-virus, firewall, parental controls, and spam filtering.
* MediacomToday.com, ESPN 360, and Disney subscriptions.
* 30-day money back guarantee
* Home Networking installation options
9. What cable modems are compatible with MediaCom?
MediaCom provides a cable modem for use when installed. Only CableLabs certified modems provided by MediaCom can be used.
10. What digital phone services are available from MediaCom?
MediaCom provides one digital phone service for its subscribers, which becomes discounted when bought in bundle with its other services.
11. What benefits are included with digital phone service from MediaCom?
* Installation on existing phone lines
* Keep your existing phone and number
* Unlimited local and long distance to anywhere in the United States, Virgin Islands, Puerto Rico, and Canada
* Competitive rates on International calling
* Voice Mail
* Enhanced 911; 911 operators are given your name, number, and location when you call
* Three-Way Calling
* Speed Dialing
* Caller ID with Call Waiting
* Call Forwarding
* Anonymous Call Rejection; anonymous calls give the option of being rejected without answering.
* Repat Dial; phone will continually redial busy numbers until reached
* *69 Return Call
* Customer Originating Trace; Allows you to trace incoming calls.
* Caller ID per call Blocking
* Call Waiting Cancelling
* Inside Wire Maintenance
* Unlisting options available
* Additional outlet installation
12. Are any MediaCom bundles packaged together?
MediaCom provides a single bundled package of all three services together for a discounted cost, with VIP benefits of a faster internet speed and three free On Demand/Pay-Per-View viewings.
13. How much do these bundles and packages cost?
Here are the basic prices per month for each package (unless noted), not including additional costs.
* Family Cable: $11.95
* Digital Cable: 1 Star: $11.95
* Digital Cable: 2 Stars: $20.95
* Digital Cable: 3 Stars: $24.95
* Digital Cable: 4 Stars: $33.95
* Digital Cable: 5 Stars: $48.95
* Digital Plus: Additional $9.95
* MediaCom Intro: $19.95 for 1 year
* MediaCom Online: $45.95
* MediaCom Max: $59.95
* Digital Phone: $49.95 with no other service, $39.95 with one other service
* Bundle: $29.95
14. Where can I learn more?
The best place to find out more about MediaCom is their website, Mediacom
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